Archive for Nokia

Trust they’re connecting people

Posted in Brand, India with tags , , , on June 19, 2008 by manuscrypts

I just realised that I totally missed this one – The Brand Equity Most Trusted Brands Survey, at least writing about it. Unforgivable, but let me try to redeem myself by attempting a post now. Bottomline, Colgate has been dislodged from the numero uno position by Nokia, no mean task, that, and it is a testament to the inevitability of this medium (not the brand)  reaching the top of the media chain in a future that’s closer than it appears now.

Since I have been lax on the topic and enough has been debated on it, I did some epaper reading and have focused on a few things I thought would make an interesting read. For those who missed the entire top 100 list, here it is

I think Nokia’s climb to the top has been mainly because unlike the poor toothpaste, its not a single product or even single service/utility (oh come on, it easily transcends  a pure play communication device, its also a camera, a music player and so on). This not only heps it give different USPs to different kinds of people, but also helps them in communication (to appeal to different kinds of audiences across SEC categories).

Speaking of SECs, here are the results based on income, SEC and respondent type, and by metros

Other than trivia like the fact that Fevicol doesnt have a mazboot jod with SEC A and the ones mentioned in the image itself, the lists in the SEC split seem to be just a reworking of the top 100 order. As far as the income split goes, quite understandingly the income class below Rs.2500 are in a lot of pain. What else explains Crocin’s jump from #81 in the top 100 list to #10 (okay, bad one 🙂 ) You know, these lists would make one think that this is one of the most hygienic and healthy countries in the world, look at the number of personal care and cleaning products and health+ food brands out there. Sigh, now if only trust would lead to usage 😉 In the ‘respondent type’ list, its amusing to see ‘Fair and Lovely’ at #17 in the young adult male list. 🙂

Its interesting to see education occupying two spots in the Delhi list, the top three brands in Kolkata having something to do with the skin, Mumbai having a cleanliness fetish, and Chennai not having it (must be the water problems). Yes, I am glossing over, but a detailed look will take time 🙂

Meanwhile, Brand Equity has also given the methodology in selecting brands. A couple of thoughts on this. Considering that we’re hunting for the most trusted brands, shouldn’t we also have a media category (all media, or is it a problem because of possible bias allegations?) When do things like retail chains (CCD, Big Bazaar, FoodWorld), familiar brands like say, Levis and gang, India Post, Indian Railways, IRCTC etc make an entry? And i know this won’t happen any time now, but will computer (hardware manufacturers as well as things like Windows/Linux and entities like rediff) make it into the top 100 list in at least 5 years?

Meanwhile, I really don’t see anyone being able to challenge Nokia, unless simultaneously, a telecom brand (service) really becomes a pan india player (is already there) with excellent service and other mobile manufacturers give Nokia some really tough competition. The other possibility is when public utilities like power, water supply etc start having private players (not in an infrastructure capacity, but as a branded utility). Whatcha think?

until next time, in brands we trust

All images are courtesy Brand Equity, the Economic Times dated 11th June 08

Update: Guess who makes it to the top in the US.

Mobilisation

Posted in India, Internet with tags , , , , on June 17, 2008 by manuscrypts

For those in India who look forward to the internet taking a major stake in ad spends, this (via PluggdIn) cannot be music to your ears. While the internet spend has grown by over 90% in 2007, as far as absolutes go, its a mere 2% in the overall media spend. And with the total figures increasing for all media, its a case of the rich getting richer, and the poor getting much lesser than what they deserve. Ironically, The Times Group finds a place among the top spenders on the net.

In this report, mobile has been included under digital which has internet, search and mobile. I think its only a matter of time before it becomes a separate category altogether. Like i have written earlier, the mobile is poised to become the internet’s saviour in India. Which is one of the reasons why I’d consider this news very significant – Yahoo has announced a tie up with Idea and MTNL for mobile advertising as well as One search. The SMS search was launched late last year. And if we go by the interesting stuff that Yahoo has been doing globally, the space is bound to throw up some fun stuff considering that Yahoo can leverage all its content from mail to messenger to social media on this platform. (Remember the Reliance-Yahoo Messenger ad?)

Meanwhile, their friends at Google have not been idle either. Their SMS search was launched just before Yahoo. Their deal with Airtel was also well hyped and they have also launched a voice based local search earlier this year. (while on that, this one – Ubona is an interesting service in Bangalore)

Also, its not just the web giants who are fighting for the mobile advertising pie. One example would be Nokia’s acquisition of Enpocket, which already services a few clients in India. And in this context, one cannot afford to ignore the major happening in october (hopefully) and the impact it would have on internet access via mobile.

until next time, net losses

Brand or Ambassador?

Posted in Advertising, Brand, India with tags , , , , , on March 27, 2008 by manuscrypts

India’s success story and the rapid rise of consumerism has resulted in a feast for anybody who comes close to being a popular person. No, I didn’t mean your favourite office peon, what i had in mind was actors, cricketers etc, and the has-beens in those categories too. I even saw Shatrughan Sinha endorsing some TV the other day. Complete with Khamosh and Big B baiting!! So what’s more important – brand or ambassador?

I’ve always wondered about endorsements and the value they add to the brand. I think there are some categories where rival brands have been used as some sort of proxy battleground for rival stars. Look at the cola battles – SRK and the B family are in the Pepsi camp, while Coke has Hrithik and Aamir. Wonder where Ash is though. She’s been on both sides. There’s also car manufacturers – Aamir for Toyota, SRK for Santro, and the Big and small B for Maruti Versa. The other interesting arena is handset manufacturers. I don’t know if you’ve noticed,  but there’s a neat battle brewing there now that Aamir has been roped in by Samsung, because with SRK pitching for Nokia, and Hrithik dancing to Sony Ericsson tunes, we’re over company phase and into crowd phase.

Like I said, I’ve always wondered about endorsements. I can understand the endorsements for sports brands by sports people and even John Abraham (reebok did a decent job in Goal too).  I can understand clothing brands and accessories being endorsed by filmstars. I can even understand the cola wars because everything is about an edge over competition. Besides its a commodity. Similar for Abhi B for Idea and SRK for Airtel. Hey, Hutch ne to kutte ko use kiya, phir bhi bik raha tha. What does that say about those two? 😀 I’m on the borderline for Dhoni and Saif for Kurkure and Lays respectively. I thought ‘Whats the prograaam’ did the trick for me and Juhi did a decent job with ‘Kya family hain’.

But what i really can’t understand is how Hrithik, Saif or SRK can do the trick for Acer, Lenovo and HP respectively. Isn’t that a product which is bought after much research and analysis on features? Will it sell just because it features a movie star? Don’t logic and rationale play a lot of role in the purchase decision? Is that a quality that the filmstars are famous for? Most importantly, these are also increasingly customised purchases, would you really consider a laptop just because Saif features in it (maybe because it recognizes faces, yes, but that could’ve been anybody’s face in the ad).  And honestly, i dont believe in that ‘getting the attention of the consumer’ jazz. If the product is good, its reviews will say so, and will also say so if its not. Similarly for mobile handsets and even cars, though Toyota did a reasonably good job by matching Aamir’s traits with the car. Whatcha think?

until next time, mera wala paint or saif’s wall color?

Update: Todays’s (28/03) Times Business carries an article vindicating the post, at least more or less :)… the timing is not by design 😀

Connecting Ads

Posted in Advertising, Brand, India, Internet with tags , , , on February 25, 2008 by manuscrypts

A couple of posts back, I’d written about the possibility of brands getting together to make a TVC. And Hallelujah, they’re listening :). Airtel and Nokia (and SRK and Madhavan) have teamed to bring us a combo ad, which though begins as if a lot of people are suddenly having heart attacks, has been done quite well. See, SRK really meant it when he said thoda wish karo. Oh Okay, i was just being mean 😀

While these were two completely related products (mobile handset and service provider), what I’d like to see is an ad featuring products whose only relation to each other is the target audience they’re aiming at, and the way the brands fit into their lives, either by say, time (Gillette + Kelloggs) or geography (Woodland + Vodafone). Strange, but fun.

Meanwhile, i read on agencyfaqs that Simply Marry has tried a viral approach to marketing. I had a look at the site, and while the animation and music is pretty decent, i felt the entire concept is too frivolous to become a viral. In fact, I’d like to pitch another thing to them. Why couldn’t they just buy over a property like this, and then start making episodes of these with more and different characters. Meanwhile, also make it multi platform and offer downloads of mobisodes, if the idea is also for 58888 to make money. They can even do an entire reality series based on this and air it on Zoom and Times Now. Even if not a TV reality show, this can be an MMS based mobile reality show. Connect to a Reliance/Vodafone/Airtel or even that insufferable Tata Indicom (free couple available with brand)  and they’d be happy to partner, i guess. Promotion shouldn’t be a problem with the group’s immense newsprint strength. Considering this is a ‘metromonial’ site, I’m sure all these media are toppers in their respective genres. Yes, all except ‘Isko Dekho’, though statistics and niches can be found, i bet.

until next time, howzzat for connections? 😉